Our Team

A former professional hockey player for the Philadelphia
Flyers, Ross Ruggeri Jr. recently became president of Entretien Miracle, a 50-year old cleaning company. His sports
background has given him the leadership, teamwork and commitment to excellence to provide the highest quality service
possible to his clients.

Ross Ruggeri

PRESIDENT

Miracle Maintenance is proud to welcome Tiago Couto to its management team. With over 15 years of
experience in property management, Tiago will help Miracle Maintenance reach new heights. With his experience in
management, he will be able to lead the operations team with a masterful hand.

 

Tiago’s arrival will allow the entire organization to review its processes in order to increase its quality standards
with the goal of becoming the market leader. We are convinced that the contribution of his expertise will allow our
clients to benefit from the best possible service. 

Tiago Couto

VICE PRESIDENT OF OPERATIONS

With a Bachelor degree in Commerce from McGill University, Martine has solid expertise in Accounting and
Management. For more than 25 years, she has worked as an accountant with SMEs and as a manager in renowned private
colleges – more recently, she worked with one of the largest real estate management firms here. We are convinced that
the contribution of her expertise will contribute to the growth of our company.

Martine Tremblay

CONTROLLER

It is a privilege to welcome Isac Couto to the operations team at Miracle Maintenance.

His reputation is well established in the field of housekeeping, he has more than 22 years of experience in operations management across Canada.

His expertise has allowed him to work with renowned clients and receive multiple recognitions for his excellence. We are convinced that all this background will allow the company to reach new horizons.

Isac Couto

DIRECTOR OF OPERATIONS

In order to ensure that our clients receive the best possible service, we are proud to announce the
appointment of Miguel as head of our new special works department. Miguel has more than 8 years of experience with the
Miracle Building Maintenance team, so his experience in the field will be essential to the success of this department.

Always on the lookout for the needs of our customers, he takes the greatest concerns to meet client expectations, as
their satisfaction is at the heart of his objectives.

Miguel Garcia

DIRECTOR OF SPECIALIZED WORK AND EMERGENCIES

Although Jessica has been part of the Miracle Maintenance team for a very long time, we wish her the best
of success in her new role in the Payroll and Human Resources Department under the direction of our controller. With
extensive experience in Administration at Entretien Miracle, Jessica has great know-how that allows her to offer
incredible service to suppliers, customers and employees alike.

Jessica Visconti

PAYROLL AND HUMAN RESOURCES DEPARTMENT

Stelly Julien, Operations and Recruitment Coordinator:

In order to improve our operations department and in order to always improve our customer service, we are pleased to announce the arrival of a new employee. Indeed, Stelly Julien has joined our dynamic operations team. With many years of experience in the field, Stelly will work under the guidance of our Director of Operations, Isac Couto. We are confident that her arrival will better serve the ongoing needs of our clients.

Stelly Julien

OPERATIONS COORDINATOR & RECRUITMENT

We are pleased to announce the nomination of Anthony as Equipment and Training Technician. Highly appreciated by his colleagues and clients for his availability, Anthony has been a pillar of the Miracle team for over 15 years. We are confident that he will be able to pass on his know-how, his sense of resourcefulness, and the fact that he always puts his heart into everything he does.

Anthony Flacco

EQUIPMENT & TRAINING TECHNICIAN

Ronald brings to Miracle Maintenance a solid experience of more than 10 years working in the field of housekeeping which is not to be neglected.

Extremely comfortable in the field, housekeeping operations are second nature to him. We are confident of his significant contribution to the company.

Ronald Fiori

ASSISTANT DIRECTOR OF OPERATIONS

Nicole has recently joined our growing team at Miracle Maintenance.  A gem in the field, we are confident
that she will be able to put her many years of experience in charge of housekeeping teams to good use, including the
last 17 years working with one of our major clients, a local company, Ubisoft.

Nicole Sauvageau

ASSISTANT DIRECTOR OF OPERATIONS, RESIDENT

We are pleased to announce the appointment of Ramon as Assistant Director of Operations Resident. Having been with Miracle for over 7 years, Ramon has not only developed an expertise in the maintenance of multi-story buildings, but he is also highly valued by our clients. We are confident that Ramon will be up to the challenge of his new role and will continue to meet the versatile needs of our clients.

Ramon Corona

ASSISTANT DIRECTOR OF OPERATIONS, RESIDENT

Diego Fernandez

SUPERVISOR OF OPERATIONS

We are pleased to announce the appointment of Eulalio, better known as “Maurizio”, as Supervisor of Specialized Work & Emergencies, under the guidance of Miguel Garcia. A dedicated man who can always be counted on to always give a helping hand. We are confident that Maurizio will continue his mission to meet the needs of our customers, as well as provide sound advice to those in need!

Eulalio Marin

SUPERVISOR OF SPECIALIZED WORK AND EMERGENCIES

We are proud to announce the promotion of one of our employees, Mayra Hernandez, to Operations Supervisor.

Mayra has been with us for over 10 years and has a great reputation. Everyone loves her! Exemplary in her efficiency, empathy with her colleagues, and always in solution mode with our clients, Mayra is greatly appreciated and respected by all.

We are confident that her vast experience in the field, combined with her customer-focused approach, will add unparalleled value to our operations team and our customer service.

Mayra Hernandez

SUPERVISOR OF OPERATIONS

New to Miracle Care, Marcel has over 30 years of experience as a janitor, including more than 10 years
with Ubisoft, a major local company that we are proud to partner with in janitorial services. We are convinced that his
experience will be of great benefit to Miracle Care’s smooth operations.

Marcel Cardinal

FOREMAN

We are pleased to announce the appointment of Maximina, as Foreman. Maximina has been with Entretien Miracle for over 12 years and has always distinguished herself by her work ethic and dedication. Greatly appreciated by her colleagues as well as by our customers, we are confident that Maximina will meet the challenges that await her in her new position.

Maximina Gomez

FOREMAN

David Pastor

FOREMAN

Maria Mejia

FOREMAN

Ricardo Corona

FOREMAN